Terms of service
The content of this online store is provided, updated and managed by OFFMOOD hosted on the Wix.com platform.
E-mail address: contact@offmood.com
1
Pre-orders
The following terms and conditions apply to all pre-orders made by the customer from OFFMOOD, via OFFMOOD website or mobile website for products that at the tine of pre-order have not yet been shipped or that are temporarily not in stock.
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By placing a pre-order, you agree to be bound by these Terms for pre-ordering products, and OFFMOOD's standard Purchase terms.
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We will do our best to ship pre-order products in accordance with their expected ship date. If this changes, we will do our best to let you know.
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When you place a pre-order, your contact information must be correct and up to date. If we do not have correct or updated contact information, we can not inform you about your pre-order. You are responsible for keeping your shipping and contact information up-to-date to ensure proper shipment of any pre-order products. Please email us at contact@offmood.com if you need to update any of this information.
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When you make a pre-order, you must pay the full price for the ordered products as well as any delivery fees.
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Once you place your order, your order is final, non-cancelable and non-refundable.
2
Payment
We accept all major debit / credit cards & Paypal through our online store. Please note, all prices are listed in GBP.
3
Complaints
You as a customer have the righ to claim any product if its characteristic differ from what we promised.
For all and any complaints, please contact us at contact@offmood.com
5
Personal data
By signing up, you agree that we store and use your personal information to meet your expectations regarding delivery, delivery information and customer service.
No personal data will be disclosed to third parties, except in cases where the registration takes place in partnership with third parties.
According to GDPR, you are entitled to:
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You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
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Get your store data deleted. If you ask us to delete your data, you must ensure that you store all the information you need to handle any future warranty issues.
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If you want to delete your information, please contact us at contact@offmood.com